Terms & Conditions
Last updated: August 5, 2026
By visiting www.joyfullytranscend.com (the "Site"), or by purchasing any product, program, or service offered by us, you (referred to as "user," "visitor," "Client," and "you") agree to be bound by these Terms & Conditions.
The terms "we," "us," "our," and "Company" refer to Joyfully Transcend™ LLC, owner of the Site. Accessing the Site or completing a purchase constitutes acceptance of the Terms & Conditions provided here.
We reserve the right to change these Terms or to impose new conditions from time to time, in which case we will post the revised Terms on this page. Continuing to use the Site after changes are posted means you accept the revised Terms.
SITE USE
To access or use the Site, you must be 18 years or older and have the authority to enter into these Terms.
Using the Site may require you to provide information about yourself, including your name, email address, and billing details. You agree that any registration or billing information you provide will be accurate, current, and complete. You must not impersonate another person or provide an email address that is not your own. You must not use the Site for any illegal or unauthorized purpose, or in violation of any law in your jurisdiction.
You may use the Site and its services for lawful purposes only. You must not post or transmit through the Site any material that infringes the rights of others, or that is threatening, abusive, defamatory, libelous, invasive of privacy, obscene, or otherwise objectionable, or that encourages conduct that would constitute a criminal offense or give rise to civil liability.
PURCHASES
By clicking "Buy Now," "Purchase," "Enroll," or any similar purchase button, by entering your payment information, or by otherwise enrolling electronically, verbally, or in writing, you agree to be provided with the products, programs, or services described at the point of purchase, and you agree to these Terms.
Prices are stated at the point of purchase and are subject to change. You are responsible for ensuring that the email address you provide at checkout is accurate, as this is how digital products and account access are delivered.
DIGITAL PRODUCTS AND SELF-PACED COURSES — ALL SALES FINAL
Digital products include journals, workbooks, guides, worksheets, audio recordings, video trainings, printable materials, and any other resource delivered electronically.
Self-paced courses are programs delivered as pre-recorded content, with full access provided at the time of purchase and no live sessions included. Self-paced courses are treated as digital products under these Terms.
Immediate delivery. Digital products are delivered electronically and provide complete, immediate access to all included materials upon purchase. Delivery is made to the email address provided at checkout, and access cannot be withdrawn, reversed, or returned once granted.
All sales are final. Because access to digital products is instant and irreversible, all sales of digital products are final. No refunds, exchanges, cancellations, or credits are available after purchase, regardless of whether the materials are downloaded, opened, or used.
Please review the full product description before purchasing. If you have questions about whether a product is right for you, contact us at [email protected] before completing your purchase, and we will gladly answer them.
Delivery problems. If you do not receive access to a digital product you have paid for, contact us at [email protected] and we will resolve the delivery issue. A technical delivery problem is not a basis for a refund; it is a basis for us to deliver the product to you.
License to use. Your purchase grants you a personal, limited, non-exclusive, non-transferable license to use the materials for your own individual use. You may print materials for your personal use.
You may not resell, redistribute, share, lend, upload, republish, sublicense, or otherwise make purchased materials available to any other person, whether free of charge or for payment. You may not use purchased materials in any commercial, coaching, teaching, group, classroom, workplace, or organizational setting, and you may not create derivative works from them, without our prior written permission.
We reserve the right to revoke access, without refund, where these license terms are violated.
COACHING PROGRAMS AND LIVE SERVICES
Coaching programs and live services are programs that include live sessions, group calls, direct messaging access, or other scheduled time with us.
You may request a full refund within seven (7) days of purchase, or before your first live session or call takes place, whichever comes first. Once your first session or call has occurred, or once seven days have passed, the purchase is non-refundable in full. This applies whether or not you attend scheduled sessions, complete the materials, or use the access included in your program.
Payment plans, where offered, represent a commitment to the full purchase price and are not subscriptions. A refund requested within the window above cancels the remaining scheduled payments. After the window closes, the full remaining balance stays owed and continues to be charged as scheduled. Missing a scheduled session does not reduce the amount owed.
Full refund terms are set out in our Refund Policy.
THIRD-PARTY PAYMENT PROCESSORS AND MERCHANTS
Purchases may be processed by third-party platforms and payment processors, which may act as merchant of record for your transaction. When you make a purchase, your information may be collected by us, by the platform, and by the payment processor, each according to its own policies.
We are not responsible for the policies or practices of payment processors or third-party platforms, and you may be subject to their additional terms. Any dispute regarding payment processing is subject to the policies of the processor handling the transaction.
OUR INTELLECTUAL PROPERTY
The Site, our programs, and all purchased materials contain intellectual property owned by the Company, including without limitation our trademarks, copyrights, proprietary frameworks, methodologies, assessments, written content, audio and video recordings, graphics, photographs, designs, and the selection and arrangement of all of the foregoing.
This includes, without limitation, Joyfully Transcend™, The Comeback Doctor™, the Transcend Framework™, the Confidence Collapse Cycle™, the Confidence Activation Cycle™, and She Came Back Different™.
You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce, perform, or in any way exploit any of our content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to remove you from the Site or any program, without refund, if you violate this policy.
EDUCATIONAL PURPOSE AND PERSONAL RESPONSIBILITY
Our products, programs, and content are educational and personal-development resources. They are not therapy, counseling, medical care, psychiatric care, or mental health treatment, and they are not a substitute for care from a licensed professional. No professional relationship of a clinical, medical, legal, or financial nature is created by your purchase or use of our materials.
Our materials may invite you to reflect on painful experiences. If you are working through trauma, grief, abuse, or a mental health condition, we encourage you to use these materials alongside the support of a qualified professional rather than in place of it. If the work brings up more than feels manageable on your own, please pause and reach out for support.
If you are in crisis or thinking about harming yourself, please contact emergency services or a crisis line in your area right away. In the United States, you can call or text 988 to reach the Suicide and Crisis Lifeline.
You are solely responsible for your own decisions, actions, and results.
NO GUARANTEE OF RESULTS
Every person's circumstances differ, and outcomes depend on many factors outside our control, including your own engagement with the material. No specific result, outcome, income, or level of change is promised or guaranteed by us.
Any testimonials, case studies, examples, or results shared on the Site or in our materials reflect the experiences of specific individuals and are not a promise or guarantee that you or anyone else will achieve the same or similar results.
AFFILIATES AND PROMOTIONAL PARTNERS
We may work with independent affiliates and promotional partners who earn a commission on sales made through their unique tracking links. Affiliates are independent parties and are not employees, agents, or representatives of the Company.
Affiliates are not authorized to make claims, promises, guarantees, or representations on our behalf beyond the promotional materials we approve. We are not responsible for statements made by affiliates that are not authorized by us. If you have been directed to us by an affiliate and have questions about anything you were told, please contact us directly at [email protected].
THIRD-PARTY RESOURCES
The Site and our materials may contain links to third-party websites and resources. We are not responsible or liable for the availability, accuracy, content, or policies of third-party websites or resources. Links do not imply endorsement or affiliation. You assume all risk arising from your use of any such websites or resources.
INDEMNIFICATION
You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third-party claims and causes of action, including without limitation attorneys' fees, arising out of any breach by you of these Terms or any use by you of the Site, our materials, or our services.
You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including providing information, documents, records, and reasonable access to you. You shall not settle any third-party claim or waive any defense without our prior written consent.
LIMITATION OF LIABILITY AND RELEASE OF CLAIMS
In no event will the Company be liable to any party for any direct, indirect, special, incidental, punitive, or consequential damages arising from any use of or reliance on the Site, our materials, or our services.
You release the Company from any and all claims, including those related to personal or business interruption, misapplication of information, emotional distress, or any other loss, condition, or issue arising from your use of our Site, materials, or services.
To the maximum extent permitted by law, our total liability to you for any claim arising out of or relating to these Terms or any purchase shall not exceed the amount you paid to us for the product or service giving rise to the claim.
GOVERNING LAW, VENUE, AND MEDIATION
These Terms shall be construed in accordance with, and governed by, the laws of the State of Texas, without regard to its conflict of law provisions.
Before initiating any litigation, the parties must engage in a genuine good-faith effort to resolve the dispute informally. If a dispute is not resolved by good-faith negotiation, the dispute shall be adjudicated in Texas, or in another jurisdiction mutually agreed to by the parties.
SEVERABILITY
If any term, provision, covenant, or condition of these Terms is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the remainder of these Terms shall remain in full force and effect and shall not be affected, impaired, or invalidated.
ASSIGNMENT
These Terms are not assignable, delegable, or otherwise transferable by you. Any transfer, assignment, or delegation by you is invalid.
ENTIRE AGREEMENT, WAIVER, AND HEADINGS
These Terms constitute the entire agreement between you and the Company regarding the subject matters discussed here, and supersede all prior and contemporaneous agreements, representations, and understandings.
No waiver of any provision by the Company shall be deemed a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by the Company.
Section headings are included for convenience only and do not affect the construction or interpretation of any provision.
CONTACT
If you have any questions or concerns regarding these Terms, please email [email protected].
